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Use the form below to search for a specific keyword in the FAQ questions.
Matching the whole word will look for that word on it's own.
(example:
search for "bottle" with 'Match whole word' turned on will not return
a match for "bottles", but will return a match for "bottle!" or "bottle?")
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Templates (4 questions)
General Questions on templates.
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How do I change my template?
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How do I change the template for my different user bases?
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What is System Text?
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How many templates and styles are available to build your site from?
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Subscriptions (2 questions)
FAQ about subscriptions
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I created a paid subscription plan for registering at my site, however, members are still able to register for free. What's the problem?
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I want certain members to have full access to everything, but not administrative rights. Should they be "members" or "subscribers"?
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Forums (7 questions)
FAQ about the forums
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How do I add forum categories?
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How do I add forums?
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What are the forums?
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How do I change templates for my forum board?
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Part of our membership system is a member\'s only forum. What kind of forum do you offer? (Custom, PHBBB or can anything be used.)
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Is there any way to install phpBB for use with this product?
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I would like to make a backup copy of all of the posts in my forum. How do I do that?
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Site Pages (2 questions)
Site page FAQ
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Can I upload text to create Site Pages?
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What is the difference between Articles and Site Pages?
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Articles (4 questions)
Article FAQ
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What is the difference between Articles and Site Pages?
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Can I upload articles?
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Does your WYSWIG editor create SEO friendly content? If so, in what way?
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Some of the articles I've prepared are quite lengthy. Is there a way I can go from page 1 to page 2 to page 3, or will I need to break them up into separate parts and do Part 1,2,3 etc?
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Content Blocks (4 questions)
What they are and how to use them.
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What are content blocks?
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How do I make new Content Blocks?
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How do I add content blocks to my website?
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Where to I find the Tag for a content block?
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General (2 questions)
General questions.
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Do you offer web design help?
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How much of a VisionGate powered site would be translatable into other languages?
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Payment Gateways (6 questions)
FAQs about acceptable payment gateway options.
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Which payment gateways are used with VisionGate Fusion?
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Do I need to be a verified Paypal member to use this gateway with VisionGate?
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When setting up the Authorize.net for recurring membership billing, can the client be denied access to their member access level if they fail to pay a recurring bill?
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How do I activate Instant Payment Notification (IPN) for my Paypal gateway?
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What is Instant Payment Notification (IPN) from Paypal?
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How does Instant Payment Notification (IPN) from Paypal work?
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Help/Support (2 questions)
General FAQs about getting help and support.
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How do I log into my site?
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I have an account with VisionGate Fusion and in need of technical support, how do I contact you?
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Sales (6 questions)
General Pre-sales FAQs.
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If I were to purchase your software, can I stay with my current hosting company?
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Is there some kind of demo site I can access so I can really test drive the software?
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Is there a minimum commitment period to the software?
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Are there any other charges other than the $97 / month?
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Are there any plans with more data storage and transfer allowances than the $97 plan with 6 GB of space and 50 GB of transfer?
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Is there a $97.00 set-up fee and then a monthly fee of $97.00. Or is that first $97.00 paying for the first months hosting?
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Blogging (2 questions)
Blogging FAQs
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Is there a blog feature included? Can I install one? I want to have people be able to maintain their own blogs on the site.
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Can I offer blogs only to my paid members?
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Server/FTP/Domain (4 questions)
FAQs on server and FTP issues.
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Do you offer or allow regular backups of my entire site?
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Can we host our own domain?
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Will I be able to create additional databases so I can host other software at the site?
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I am trying to open the "www" folder on the server but every time I click on it, it redirects me to "/public_html/". Are they the same?
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Promotion (0 questions)
FAQs regarding VisionGate's promotion features.
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(TAG) (3 questions)
Information about the (TAG) feature.
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What are (TAG)'s?
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Who can add (TAG)s?
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How do I turn off the (TAG) feature?
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